Brightway Insurance
Service Center

Claims Information

Contact your agent directly by phone or e-mail. We guarantee that your claim will be assigned to one of our quality claims professionals and handled to your satisfaction. From the moment you report a loss, you can count on a team of professionals to gather all the facts, assess the damage and settle the claim quickly and fairly with a minimum of bother to you.

AIG 888-244-6163 Liberty American 888-993-8911
ASI 866-274-5677 MetLife 800-854-6011
American Integrity (AIIG) 866-277-9871 National Flood Services 800-759-8656
American Bankers
(Macneil group)
866-411-2742 Nationwide 800-421-3535
American Bankers 'Flood" (Macneil group) 800-245-1505 Nationwide Flood 866-796-7582
American Reliable
(Macneil group)
800-245-1505 Northern Capital 888-449-0140
American Traditions (TJ Jerger) 866-270-8430 North Pointe 800-910-1104
Appalachian Underwriters 888-871-7644 Olympus 800-711-9386
Atlanta Casualty "Infinity" 877-953-2337 Personal Umbrella.com 800-564-1799
Bankers Insurance 866-397-6347 Prime Rate 866-669-0937
Bristol West Insurance 800-274-7865 Progressive 800-888-7764
Capitol Preferred 800-734-4749 Safe Harbor (Cabrillo) 866-425-9970
Citizens Property 866-411-2742 Safeway 352-333-0160
Citizens Wind 866-411-2742 Safeco 877-566-6001
Cypress Property & Casualty 877-560-5224 Security First 877-581-4862
Distinct Advantage 305-892-0575 Southern Fidelity 866-874-7342
Edison Insurance Company 800-241-9086 Southern Oaks Insurance 877-900-3971
Fidelity National Ins. 800-220-1351 St. Johns 800-798-2030
Florida Family 888-486-4663 Sunshine State 877-668-5150
Florida Peninsula 877-994-8368 Universal of North America 888-225-9441
Florida Select 888-617-1145 United Insurance 800-467-2106
Foremost 800-527-3905 Universal Property & Casualty 800-425-9113
GMAC 800-468-3466 USF&G (Hull & Co) 866-417-4855
Hagerty 800-922-4050 Vanguard 888-343-5585
Hartford 800-637-5410 Victoria 800-926-3168
HomeWise 888-830-7715 Zurich 800-234-4781
Irvin Green Associates 352-638-9400    
Leader / Infinity 877-953-2337    

Homeowner’s Claims: Recovering From a Loss

Though it may be hard to think straight following a disaster, there are some steps you can take to begin to recover your property as quickly as possible:

Inventory your damaged belongings and list them item by item. For each one, try to include:

  • Brand name
  • Model number
  • Age
  • Purchase price
  • Place of purchase
  • Cost to replace

Depending on your specific policy, coverage for above-normal expenses may be provided following
a catastrophic event.

  • Room and board (up to a stated amount)
  • Temporary repairs
  • Debris removal

Brightway insurance and the National Insurance Crime Bureau suggest a few simple steps to help you avoid becoming a victim of insurance fraud:

  • Call the police to report an accident scene, and get a police report with the officer's name, even if there's only a little damage. (If the report describes damage to the other car as a nick, it's harder for criminals to intentionally damage the car later and try to collect a larger claim against your insurance policy)
  • Carry a disposable camera in your car to document any accident damage and the number of passengers in other vehicles
  • Record the details of the accident including names, addresses, license plate and driver's license numbers, witnesses or anything else that may be important
  • Avoid tailgating. Be sure there is plenty of distance between your vehicle and the one in front of you in case that car suddenly stops to cause a collision
  • Avoid people who suddenly appear at the accident scene and try to direct you to doctors and attorneys. They may be part of the criminal scheme
  • Be wary of physicians who insist you file a personal injury claim after an accident, especially if you're not hurt
  • Report the accident to your insurance company, as quickly as possible and even if you aren't at fault